Verification Process

How we review need before funds move.

Our verification process is built to confirm real hardship, reduce fraud, protect identities, and keep donors informed without exposing private details.

Verification Overview

Anonymous giving works only when trust is earned. Every individual-support distribution should pass through a documented review path before funds are released. We focus on confirming the situation, the recipient's eligibility, the requested use of funds, and the safest delivery method.

We do not require recipients to promote their hardship publicly. Instead, we rely on partner referrals, documentation, case notes, and internal review.

Referral Sources

Cases may come through shelters, hospitals, clinics, social workers, relief agencies, community organizations, legal advocates, or other trusted local partners. A referral source helps confirm that the request is connected to a real person and a real need.

  • Housing and shelter partners may refer homelessness or eviction-prevention cases.
  • Medical providers or advocates may refer treatment, medication, or bill-assistance needs.
  • Relief organizations may refer disaster recovery and emergency supply cases.
  • Safety organizations may refer domestic violence survivor support requests.

Core Checks

  1. Identity confidence: We confirm that the person or household exists without publishing their identity.
  2. Need documentation: We review bills, notices, case notes, referral letters, or other relevant records.
  3. Category fit: We ensure the request matches the category funded by donors.
  4. Duplication review: We check for repeated or conflicting requests where possible.
  5. Distribution path: We decide whether funds should go directly to a provider, landlord, utility, partner, or recipient.

Privacy Protections

Verification information is handled on a need-to-know basis. Donors receive category-level and outcome-level reporting, not names, addresses, medical records, private identifiers, or case documents.

Recipient stories may be summarized only when they can be shared safely and without identifying details.

Fraud and Escalation

If a case is inconsistent, incomplete, duplicated, or potentially fraudulent, it is paused for additional review. Funds connected to a rejected case are redirected to another verified case in the same category whenever possible.

A flagged case does not automatically mean fraud. It means the case needs more evidence before donor funds are released.